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Help Center


Our Customer Support representatives are here to address any questions you may encounter during your use of ecoInsight. You may contact Support via phone at 1 (800) 423-2050 - option 1 or via email at support@ecoinsight.com . Professional ecoInsight users have unlimited phone and email support cases available to them throughout the year of their subscription.


ecoInsight Support is available Monday through Friday, 8am - 8pm Eastern time. If you should need assistance outside that timeframe, please review the FAQs Section as an additional resource.


Note: If you are a new Professional ecoInsight user and have not already taken the online training classes, please sign up for our live, instructor-led sessions here. Our team is eager to help you get started with ecoInsight!